State Farm® Insurance Agent Rita Prince
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Hilliker
May 12, 2025
5
out of
5
rating by Lisa Hilliker
"We just took out our second policy with Ian Palmer and had a fantastic experience both times. He was thorough with coverage and very personable. 5/5."
We responded:
"Thank you Lisa for your 5-star review! My State Farm team and I are happy to hear of the fantastic experience you had with Ian. We look forward to working with you for your insurance needs. Sincerely, Rita Prince "
Jen Price
April 20, 2025
5
out of
5
rating by Jen Price
"Everyone in this office is professional, personable . They understood my needs and made shopping for auto and home insurance affordable. A plus is that they are located right here in Fairport. A special thank you to Ian Palmer.!!! Jen"
We responded:
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our team in the office was able to provide you with professional and personable service. We always strive to understand our customers' needs and make insurance shopping a seamless and affordable experience. We're glad to know that you found our location convenient as well. We'll make sure to pass along your special thanks to Ian. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words! Sincerely, Rita"
James Huss
April 15, 2025
5
out of
5
rating by James Huss
"Amazing team!"
We responded:
"Thank you Jimmy for the 5 Star Review!! We’re thankful for your feedback! I appreciate you and your loyalty to me and State Farm. It's our pleasure to assist you with you and your family's insurance needs. If there is anything else we can do to help, please let us know! Best Regards, Rita Prince"
Rob Adams
March 3, 2025
5
out of
5
rating by Rob Adams
"Great agency, very friendly and responsive. Also accommodating when it comes to servicing policies. Wendy is a superstar."
We responded:
"Thank you Rob for the 5 Star Review. It means a lot to us when we receive a review from a car sales consultant. Everyone's experience with our office means a lot no matter if they are an insurance customer or not!! In the end, we made it right for our mutual customer. Truly appreciated. Sincerely, Rita Prince "
Brandon Billett
March 1, 2025
5
out of
5
rating by Brandon Billett
"Great office, Linda was an amazing help in sorting out my claim. Fantastic service from the Rita Prince agency."
We responded:
"Thank you Brandon for the 5 star review and sharing your experience with Linda. We appreciate you, your trust and your loyalty. We are here for you when you need us. Sincerely, Rita"
Rob Robinson
February 24, 2025
5
out of
5
rating by Rob Robinson
"Rita Prince and her entire team are outstanding to work with. They helped address all of my personal / family insurance needs and saved me money doing so. Great people to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Robert McBath
February 19, 2025
5
out of
5
rating by Robert McBath
"Great experience working with Rita and Linda. Very friendly, knowledgeable, and more than willing to take the time to help you get the most out of your insurance. I would recommend to anyone who is looking for insurance or isn't happy with their current provider."
We responded:
"Thank you so much Rob for your 5-star review and kind words. I enjoyed our insurance review meeting today to discuss your limits and coverages and ways to help you save. We are here for you with any insurance related questions. I appreciate you!! Sincerely, Rita Prince "
Kenneth Martin
January 8, 2025
5
out of
5
rating by Kenneth Martin
"Rita Prince and her whole staff are amazing they make you feel like they really care about you and your needs. Thanks for your concern for me and my family"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jason Tracy
January 8, 2025
5
out of
5
rating by Jason Tracy
"After my current insurance provider ceased operations in NY Rita's agency was able to quickly provide a competitve insurance package to meet my family's needs. Her team was very professional and quick to respond any time I had questions during the process."
We responded:
"Thank you so much for the positive review. I'm happy to hear that our team was able to help you with a smooth transition to State Farm for your autos and home insurance. Our goal is to provide the right level of protection for your family. Looking to many years of building the relationship. Warmest regards, Rita Prince"
Tori Fox
November 29, 2024
5
out of
5
rating by Tori Fox
"Having your car stolen ~ a nightmare. Working with Rita and Linda ~ reassuring and straightforward. Excellent communication, the comprehensive coverage is proving its worth. Ive been a State Farm customer for 10 years, happy with my choice!"
We responded:
"We’re honored by your positive feedback! I'm happy to hear we were there for you when you needed us. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We truly appreciate you and your loyalty!! Warmest regards, Rita"
Parker Branch
November 15, 2024
5
out of
5
rating by Parker Branch
"Ian Palmer with Rita Prince State Farm Agency has been great to work with for my homeowners insurance and automobile insurance needs! He has been very responsive and gets things done!"
We responded:
" Welcome to our agency Parker. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Warmest Regards, Rita"
Robert Faunce
November 15, 2024
5
out of
5
rating by Robert Faunce
"Quick response"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Warmest Regards, Rita"
Patricia Vankouwenberg
November 14, 2024
5
out of
5
rating by Patricia Vankouwenberg
"The Rita Prince Agency was recommended to me by a younger friend who has had eight years of a positive relationship with it. Needing to find a new agent to replace my auto and homeowner's policies, I heeded her referral and was not disappointed. Ian Palmer answered my questions, explained the coverage that I needed, and convinced me--with no pressure--that this agency would be a suitable fit for my insurance needs. As a side note: Ian Palmer is a gracious young man who is also respectful of "senior citizens"! Thank you, Ian."
We responded:
"Welcome to our agency. I look forward to meeting you and working with you regarding your insurance needs. We appreciate you trusting us to insure your auto and home. Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
richard nenni
November 13, 2024
5
out of
5
rating by richard nenni
"Great company and people to do business with"
We responded:
"Thank you for reviewing our State Farm office in Fairport! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. It's always nice to hear from one of our newest customers and I look forward to meeting you soon!! Warmest regards, Rita"
Jaymie Chapple
November 13, 2024
5
out of
5
rating by Jaymie Chapple
"Rita Prince and her staff are professional, attentive and considerate. They go above and beyond in what they do. Ian Palmer has been our main contact and it is clear that he enjoys his work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate you!! Warmest Regards, Rita"
Fred Simpson
November 13, 2024
5
out of
5
rating by Fred Simpson
"Rita and staff are models of professionalism. I enjoy talking to Rita and the staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We truly appreciate you!! Warmest regards, Rita "
lynn schilling-benz
October 30, 2024
5
out of
5
rating by lynn schilling-benz
"Ian was very thorough, responded to all my questions, and helped me get through the application process quickly. I am very happy with the service so far! Thank you."
We responded:
"Thank you for the 5 star review and sharing your experience with Ian while quoting your insurance. Thank you for giving us the opportunity to insure your auto, home and umbrella policies. We take great pride in continuing this same level of service after the initial onboarding. I look forward to meeting you and helping you with all your insurance needs!! Warmest regards, Rita Prince "
Creative Kids
October 18, 2024
5
out of
5
rating by Creative Kids
"Rita and her team are always available to answer questions and help with our policies. I have all of my personal and business policies with them!"
We responded:
"Thank you so much for the 5-star review. Your loyalty, over 10 years, means the world to me and my team. Our goal is to continue to protect you from the everyday risks and answers your questions to keep you happy and satisfied. Warm regards, Rita"
Liz Green
September 30, 2024
5
out of
5
rating by Liz Green
"Always a pleasant experience when interacting with Kristina. She is highly knowledgeable and patient with my needs!"
We responded:
"Thank you Liz for the 5 Star review. We always look forward to positive feedback. It's great to hear that your interactions with Kristina have been nothing short of pleasant and informative. We look forward to helping you with your auto, home and personal articles policies. Thank you. Warm Regards, Rita"
Vicki Per
September 26, 2024
5
out of
5
rating by Vicki Per
"Knowledgeable representatives. Always able to answer my questions"
We responded:
"We are very appreciative of the 5 Star Review you provided to our office. We have many years of experience in our office and I'm happy they were able to answer your questions regarding your auto and homeowner's insurance. Thank you. Warm Regards, Rita "
Chelsea Diesel
September 26, 2024
5
out of
5
rating by Chelsea Diesel
"My family went through a devastating flood in August of last year and State Farm and their employees truly helped us through from Beginning to end!"
We responded:
"Thank you for the 5 Star review. Claims can sometimes be difficult and disrupt your daily routine. I'm happy to hear the State Farm and my team were able to assist you from beginning to end and to your satisfaction. We are here for you in good and bad times and we look forward in helping you with your auto and homeowner's insurance policies and any future needs. Warm Regards, Rita"
Greg Sherman
September 26, 2024
5
out of
5
rating by Greg Sherman
"The Rita Prince State Farm Insurance division located in Fairport, New York is an outstanding place to begin your journey with securing an appropriate bundled vehicle and renters insurance policy. Their rates are competitive but better yet they're equipped with the professional staff that will take their valuable time to meet your needs to the highest level. They're extremely family oriented and display great kindness and caring in their customer care approach with potential customers. I firmly believe that they succeed most of the time because they're a down to earth business with a great leader and customer relations representative. I would highly recommend them to family, friends and those folks in need of a quality insurance company who really and truly cares!!"
We responded:
"Oh my gosh Greg!! That was such a nice review. We always enjoy working/speaking with you and helping and/or servicing you for your insurance needs. From the bottom of my heart, thank you so much for such a fantastic review!! Warm Regards, Rita"
Sheila Busacco
September 24, 2024
5
out of
5
rating by Sheila Busacco
"I have been with State Farm for over 30 years, and with Rita Prince ever since she became an agent. I will NEVER go anywhere else! State Farm has stood behind me always, for any and every issue. Claims are resolved lightning fast, without any issues whatsoever. Rita, Wendy and the rest of the staff are caring, honest, professional, and efficient, and go out of their way to help obtain the best coverage, discounts, and rates that they can for each of my numerous policies (Homeowners, renters, autos, travel trailer, and personal articles). This agency is simply the best."
We responded:
"Thank you for taking the time to share your experience with our office.. We are thrilled to hear that you have been a loyal customer for over 30 years and that you have had such a positive experience with our team. At our agency, we strive to provide exceptional service to each and every one of our customers, and we are glad to hear that we have been able to meet your expectations. We take pride in resolving claims quickly and efficiently, ensuring that our customers' needs are met promptly. We are dedicated to providing caring, honest, and professional service to all our customers. We are delighted to hear that we have been able to help you obtain the best coverage, discounts, and rates across your numerous policies. Your satisfaction and peace of mind are our top priorities. Thank you for choosing our agency and for your continued loyalty. We appreciate your kind words and look forward to serving you for many more years to come. Warm regards, Rita"
Marlene Cahill
September 24, 2024
5
out of
5
rating by Marlene Cahill
"It’s a pleasure to work with Rita and her staff. They are kind relatable and knowledgeable. This means a lot to me. Thank you Marlene Cahill"
We responded:
"Thank you for taking the time to leave such a wonderful review about your experience working with our office. We're thrilled to hear that you found my team to be kind, relatable, and knowledgeable. Your satisfaction means a lot to us, and we appreciate your kind words. Best regards, Rita"
Melissa P
September 23, 2024
5
out of
5
rating by Melissa P
"I have been working with Ian for a few years now. He is very knowledgeable and always very responsive. He went above and beyond assisting me with a claim. The entire office is always happy to help"
We responded:
"Thank you for sharing your positive experience working with Ian and our entire office. We're thrilled to hear that Ian's knowledge and responsiveness have been valuable to you over the past few years. Going above and beyond to assist with your claim is a testament to Ian's dedication to exceptional service. We're also glad to know that the entire office is always happy to help. Providing excellent customer service is our top priority, and it's wonderful to hear that our team has consistently met your expectations. We're here to continue supporting you for your autos, homeowners, rental dwelling and life insurance policies. Best regards, Rita"