State Farm® Insurance Agent Rita Prince
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Creative Kids
October 18, 2024
"Rita and her team are always available to answer questions and help with our policies. I have all of my personal and business policies with them!"
"Thank you so much for the 5-star review. Your loyalty, over 10 years, means the world to me and my team. Our goal is to continue to protect you from the everyday risks and answers your questions to keep you happy and satisfied. Warm regards, Rita"
Liz Green
September 30, 2024
"Always a pleasant experience when interacting with Kristina. She is highly knowledgeable and patient with my needs!"
"Thank you Liz for the 5 Star review. We always look forward to positive feedback. It's great to hear that your interactions with Kristina have been nothing short of pleasant and informative. We look forward to helping you with your auto, home and personal articles policies. Thank you. Warm Regards, Rita"
Vicki Per
September 26, 2024
"Knowledgeable representatives. Always able to answer my questions"
"We are very appreciative of the 5 Star Review you provided to our office. We have many years of experience in our office and I'm happy they were able to answer your questions regarding your auto and homeowner's insurance. Thank you. Warm Regards, Rita "
Chelsea Diesel
September 26, 2024
"My family went through a devastating flood in August of last year and State Farm and their employees truly helped us through from Beginning to end!"
"Thank you for the 5 Star review. Claims can sometimes be difficult and disrupt your daily routine. I'm happy to hear the State Farm and my team were able to assist you from beginning to end and to your satisfaction. We are here for you in good and bad times and we look forward in helping you with your auto and homeowner's insurance policies and any future needs. Warm Regards, Rita"
Greg Sherman
September 26, 2024
"The Rita Prince State Farm Insurance division located in Fairport, New York is an outstanding place to begin your journey with securing an appropriate bundled vehicle and renters insurance policy. Their rates are competitive but better yet they're equipped with the professional staff that will take their valuable time to meet your needs to the highest level. They're extremely family oriented and display great kindness and caring in their customer care approach with potential customers. I firmly believe that they succeed most of the time because they're a down to earth business with a great leader and customer relations representative. I would highly recommend them to family, friends and those folks in need of a quality insurance company who really and truly cares!!"
"Oh my gosh Greg!! That was such a nice review. We always enjoy working/speaking with you and helping and/or servicing you for your insurance needs. From the bottom of my heart, thank you so much for such a fantastic review!! Warm Regards, Rita"
Sheila Busacco
September 24, 2024
"I have been with State Farm for over 30 years, and with Rita Prince ever since she became an agent. I will NEVER go anywhere else! State Farm has stood behind me always, for any and every issue. Claims are resolved lightning fast, without any issues whatsoever. Rita, Wendy and the rest of the staff are caring, honest, professional, and efficient, and go out of their way to help obtain the best coverage, discounts, and rates that they can for each of my numerous policies (Homeowners, renters, autos, travel trailer, and personal articles). This agency is simply the best."
"Thank you for taking the time to share your experience with our office.. We are thrilled to hear that you have been a loyal customer for over 30 years and that you have had such a positive experience with our team. At our agency, we strive to provide exceptional service to each and every one of our customers, and we are glad to hear that we have been able to meet your expectations. We take pride in resolving claims quickly and efficiently, ensuring that our customers' needs are met promptly. We are dedicated to providing caring, honest, and professional service to all our customers. We are delighted to hear that we have been able to help you obtain the best coverage, discounts, and rates across your numerous policies. Your satisfaction and peace of mind are our top priorities. Thank you for choosing our agency and for your continued loyalty. We appreciate your kind words and look forward to serving you for many more years to come. Warm regards, Rita"
Marlene Cahill
September 24, 2024
"It’s a pleasure to work with Rita and her staff. They are kind relatable and knowledgeable. This means a lot to me. Thank you Marlene Cahill"
"Thank you for taking the time to leave such a wonderful review about your experience working with our office. We're thrilled to hear that you found my team to be kind, relatable, and knowledgeable. Your satisfaction means a lot to us, and we appreciate your kind words. Best regards, Rita"
Melissa P
September 23, 2024
"I have been working with Ian for a few years now. He is very knowledgeable and always very responsive. He went above and beyond assisting me with a claim. The entire office is always happy to help"
"Thank you for sharing your positive experience working with Ian and our entire office. We're thrilled to hear that Ian's knowledge and responsiveness have been valuable to you over the past few years. Going above and beyond to assist with your claim is a testament to Ian's dedication to exceptional service. We're also glad to know that the entire office is always happy to help. Providing excellent customer service is our top priority, and it's wonderful to hear that our team has consistently met your expectations. We're here to continue supporting you for your autos, homeowners, rental dwelling and life insurance policies. Best regards, Rita"
Shannan Ashley
September 23, 2024
"Great customer service! Makes you feel more than just a client. Definitely recommend this agency!!"
"Thank you, from all of us at Rita Prince State Farm, for taking the time to give is a 5 Star Review and your 5 Star comments. We appreciate you!! "
Ryan Wirth
September 20, 2024
"Fast, efficient and friendly. Kristina was wonderful."
"Thank you for the 5 star review Ryan. I'm very happy to hear that your interactions with Kristina have been nothing short of wonderful. We look forward to continue servicing your auto and renter's insurance policies. Best Regards, Rita "
RIley Palmer
September 19, 2024
"Ian was great! Love the team too"
"Riley, we appreciate your 5 Star review. We are here for you if you need further assistance with your insurance needs. "
Steven Smith
September 18, 2024
"Fantastic service. Always answer when I call. Great rates and nice people."
"Thank you for your kind review! We're thrilled to hear that you had a fantastic experience with our service. Providing excellent customer service is our top priority, and we're delighted that we were able to answer your calls promptly and assist you with your needs. We also appreciate your positive feedback about our rates and our team's friendliness. We truly value your support and look forward to serving you again in the future. Best Regards, Rita"
joanne smith
September 18, 2024
"Always great service! Thank you Rita and Adam"
"Thank you for your 5 Star review! We appreciate your continued support and look forward to serving you again in the future. If you have any further feedback or questions, please don't hesitate to reach out. Best Regards, Rita"
Megan Torres
September 18, 2024
"Ian and his team have been absolutely amazing to work with. They are so easy going, great to work with, will always figure out ways to save you the most money and provide a wealth of information that is easy to understand. Forever a State Farm customer ❤️"
"Thank you for your outstanding review! We're thrilled to hear that Ian and our team have been amazing to work with. We strive to provide excellent service and are delighted that we have been able to meet your expectations. Saving you money and providing valuable information in an easily understandable manner is always our goal. We truly appreciate your loyalty as a State Farm customer and look forward to continuing to serve you in the future. If you ever need any assistance or have any further questions, please don't hesitate to reach out. Best Regards, Rita"
Emily Cesarano
September 18, 2024
"Any interaction I have ever needed has been easy and extremely helpful! Highly recommend! Kristina has been with me since day 1 and has always been super supportive and informative!"
"Thank you for your fantastic review! We're delighted to hear that any interaction you've needed with our team has been easy and extremely helpful. Providing a positive and supportive experience is our top priority, and we're thrilled that Kristina has been there for you since day one. We'll be sure to pass on your kind words to her. We sincerely appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever have any further questions or need assistance, please don't hesitate to reach out. Best Regards, Rita "
Samantha Ellison
September 18, 2024
"This office is the best in my opinion! Always quick to respond and to help change or update tings as needed with my policies! Highly recommend"
"Thank you so much for your glowing review! We're thrilled to be considered the best in your opinion. Providing quick responses and helping with any changes or updates to your policies is what we strive for. We appreciate your recommendation and we're grateful for your support. If you ever have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Best Regards, Rita"
Gabrielle Harrington
September 18, 2024
"I’ve had an amazing experience with using Rita Prince - State Farm Insurance. Their entire team is incredibly professional and always willing to go the extra mile to ensure customer satisfaction. The sales staff are always super kind and patient, taking the time to thoroughly explain all available options and helping me choose the best coverage for my needs. When you contact them, ask for Ian - he is amazing to work with. He made the entire insurance process stress-free and easy to understand. I highly recommend Rita Prince and her team for anyone looking for reliable and trustworthy insurance services in the Rochester area!"
"Thank you for your amazing review! We're thrilled to hear that you've had a fantastic experience with Rita Prince - State Farm Insurance and our entire team. Providing professional service and going the extra mile for customer satisfaction is what we strive for. We're glad that our sales staff has been kind and patient in explaining the available options and helping you choose the best coverage for your needs for auto, homeowners and life insurance. We appreciate your recommendation and are grateful for your trust in our reliability and trustworthiness. Ian is an exceptional member of our team, and we're happy to hear that he made the insurance process stress-free and easy to understand for you. We look forward to continuing to serve you in the Rochester area. If you have any further questions or need assistance, please don't hesitate to reach out. Best Regards, Rita"
Alan Korus
September 18, 2024
"Rita Prince - State Farm is a great insurance company. They always keep me informed on policy changes and offer recommendations. The staff is friendly and knowledgeable. I highly recommend this agency."
"Thank you Alan for taking the time to share your positive experience dealing with our office. We are thrilled to hear that you have a great experience with our agency regarding your autos, home and personal articles insurance policies. We strive to keep our clients well-informed about policy changes and provide helpful recommendations tailored to their needs. Your recommendation means a lot to us, and we truly appreciate your kind words. We always enjoy speaking with you!! We look forward to continue serving you in the future. Best regards, Rita"
Jason Schussler
July 4, 2024
"Always a pleasure talking with the office staff and Rita. They are knowledgeable, helpful and looking for ways to provide the best insurance options. I had to relocate outside their coverage/insurance area, they make sure I knew how and when to cancel so I stayed out of trouble with NYS DMV. Thanks for many years for great service!!!"
"Thank you so much for taking the time to leave such a positive review about your experience with our office. We truly appreciate your kind words and are delighted to hear that you found our team knowledgeable, helpful, and dedicated to providing the best insurance options. We understand that having to relocate outside of NYS can be a challenging situation, but we are glad that we were able to assist you in that transition. Your satisfaction and peace of mind are always our top priorities. We are grateful for the opportunity to have served you over the years and we value your loyalty. Should your circumstances change in the future, please don't hesitate to reach out to us. We would be more than happy to assist you again. We wish you and your family all the best in your new location. Warm regards, Rita "
Jen Price
June 12, 2024
"Everyone in this office is professional, personable . They understood my needs and made shopping for auto and home insurance affordable. A plus is that they are located right here in Fairport. A special thank you to Ian Palmer.!!! Jen"
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our team in the office was able to provide you with professional and personable service. We always strive to understand our customers' needs and make insurance shopping a seamless and affordable experience. We're glad to know that you found our location convenient as well. We'll make sure to pass along your special thanks to Ian. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words! Sincerely, Rita"
courtney weiser
June 11, 2024
"Great office with great people working there. Easy to communicate with, if there’s any issues they help take care of you rather than leave you in the dust to figure it out on your own."
"Thank you Courtney for the 5 Star Review. Our goal is to help everyone until it’s all resolved and I’m happy to hear that you had a positive experience with my office. We look forward to helping you with all your insurance needs!!"
Pam Bodwell
May 28, 2024
"Rita & her staff go above & beyond for their customers & always respond to queries in a timely manner. Their service is exemplery!"
"Thank you so much Pam for taking the time to share your experience with my team and office. We truly appreciate your kind words and are thrilled to hear that we have met your needs and have gone above and beyond to provide exceptional service to you. We take great pride in ensuring that our customers' needs are met promptly, and it's wonderful to know that we consistently delivered on this front. Thank you again for choosing us and our Fairport office, and we look forward to continue serving you in the future. Best regards, Rita"
Rora Rice
May 14, 2024
"Advised to ignore a letter sent for signature. Sent to me in error."
"Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us. Your kind rating mean the world to us and motivate us to continue providing excellent service. We truly appreciate your support and look forward to serving you for your auto and renters insurance."
Barbara Price
May 8, 2024
"Love Rita's office and her team. Guess what, you can call and a person picks up the phone! What a concept! They are beyond helpful. I have dealt frequently with Adam and Linda and they are knowledgeable and quick to follow up if they don't have an immediate answer. I highly recommend for all your insurance needs."
"Thank you so much Barbara for taking the time to leave such a positive review for our office. We are thrilled to hear about your exceptional experience with our team. We truly believe in the importance of personalized customer service, and we are glad that you found it refreshing to be able to call and speak to a person directly. Our team, especially Adam and Linda, take great pride in their knowledge and efficiency, and it's wonderful to hear that they have consistently provided you with the assistance you needed. We understand that sometimes immediate answers may not always be available, but we are committed to following up promptly to ensure that all your concerns are addressed. Your recommendation means a lot to us, and we are grateful for your trust in our services for all your insurance needs. Should you have any further questions or require any assistance, please don't hesitate to reach out. Thank you once again for your kind words and support. Best regards, Rita"
kimberly brown
May 3, 2024
"Christine is absolutely amazing. She goes above and beyond to help you. Even with almost impossible request. Thank you Christine and Rita Your the BEST"
"Thank you so much for taking the time to leave such a wonderful review about Kristina. We truly appreciate your kind words and are delighted to hear about your positive experience. Our goal is to go above and beyond to provide exceptional assistance, even when faced with challenging requests. Thank you again for sharing your positive feedback. We look forward in continuing to help you with your autos and homeowner's insurance policies. Warm regards, Rita"